Fast, direct and friendly
IT support for the West Country
Help and regular support is just a phone call away
When your IT system lets your business down, you want fast, efficient IT support. As a small business owner who puts customer satisfaction at the heart of success, I understand the importance of restoring your IT systems with minimum disruption to your business.
EXCELLENTTrustindex verifies that the original source of the review is Google. I have always found Ed to be exceptionally helpful whenever I call and I have always had any issues I have raised with him dealt with quickly. Thank you.Trustindex verifies that the original source of the review is Google. Ed at Alphatec is friendly patient and very knowledgeable! Always available to help at short notice and assists with investigating more long term issues. Highly reccomend.Trustindex verifies that the original source of the review is Google. Alphatec have recently taken on our IT support and we have found the move over both painless and simple. Because of Ed's deep technical knowledge and matter of fact way of working he gives us a genuine feeling of confidence that our IT estate and Data / Cyber security are just dealt with. He is always happy to take a call and discuss any issues, concerns or queries we are having. Ed has been helping us tighten up on our pro-active security and sustainability of our existing IT estate. This means we have real value for money built into the services we provide our clients Thanks EdTrustindex verifies that the original source of the review is Google. Ed provides an outstanding service that is second to none, no job is too big and no ask is too much. I would highly recommend Ed at Alphatec to anyone who is seeking reliable and excellent IT support.Trustindex verifies that the original source of the review is Google. Ed is always patient with me when i have issues and break my laptop. Excellent serviceTrustindex verifies that the original source of the review is Google. Ed is one of those rare breeds who will always go the extra mile. He deals so professionally and patiently with all of our mad queries and very rarely laughs at us... He really is a priceless extension of our team.Trustindex verifies that the original source of the review is Google. We have worked with Ed for a good number of years, who has provided our IT support through office moves and major system changes. Ed is definitely someone who understands the need of a small business and is very good at explaining anything in understandable terms. Ed is a nice man, providing first class service and we would have no hesitation in recommending him and his company.Trustindex verifies that the original source of the review is Google. We have used Ed Kenworthy at Alphatec for many years and his services are first rate. He is extremely knowledgeable in matters concerning IT and he is always available if something crops up. I highly recommend him.Trustindex verifies that the original source of the review is Google. Really helpful, knowledgeable firm - have worked with them for many years - nothing is too much trouble and very reasonably priced. Would highly recommend.Trustindex verifies that the original source of the review is Google. I have used Alphatec Systems over the years and they have always been extremely helpful and professional in dealing with my IT questions and issues.
To me, this kind of service is a basic principle of business. It’s this personal, rapid response that sets me apart from the staggering number of corporations that will pop up in a single Google search — all promising the same reliable support, the same comprehensive service and the same competitive prices.
When you contact Alphatec, you’ll be guaranteed to speak to one of my team directly. No auto-attendant menus and no awful on-hold music. I’ll be notified immediately so we can arrange a convenient time for you to have a call-back to personally discuss the most efficient and cost-effective solution for you.
Whether it’s remote assistance, on-site call outs or building your unique maintenance package, my service will ensure that your IT infrastructure runs like a well-oiled machine.
Choose the human touch.
Find out how Alphatec can start supporting your business’s IT systems today.
Why Alphatec
- I have over 20 years’ experience in the public and private IT sector, maintaining and improving networks and upgrading security systems.
- I follow a customer-centric approach that understands the needs of clients that are looking to grow without the hassle of unreliable systems and a frustratingly intermittent support service to hinder them.
- I’m a firm believer in the importance of the human-touch, which is why I’m based in Weston-super-Mare — perfectly positioned to provide on-site assistance, often within 30 minutes, and regular maintenance visits for much of the West Country.
- I’m always keen to help clients that are looking to transform their systems and save costs with cloud migration — I have strong experience in delivering a migration strategy that’s tailored to your business needs.